Due to electrical faults our Clifton Hill Store has lost power which means phone lines are also down. We expect it to be up and running by 4pm. We apologise for any inconvenience caused.
Terms & Conditions
1 Compliance with these Terms and Conditions
(a) Please read these terms and conditions carefully. By using schots.com.au (Website) including any of the functions available on the Website, you agree to bound by, and comply with, these terms and conditions (Terms) and our Privacy Policy (which is available here).
(b) We reserve the right to amend these Terms from time to time at Our discretion ("Amendments"). Amendments will be effective immediately. Where practicable we will endeavour to notify you of the Amendments to the Terms. Your continued use of the Website following any such Amendment will represent an agreement by you to be bound by the Amendments to the Terms. We suggest you check the Terms regularly to ensure you are aware of the most up to date terms.
(c) This Website may contain links to other websites (Linked Sites), which are not operated by Website Owner. The Website Owner has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of the Linked Sites. Your use of the Linked Sites will be subject to the Terms of Use and service contained within each such Linked Sites, if any.
2 Our Contract
(a) These Terms are between Karmy Pty Ltd (ABN 73 753 247 573) and Schots Home Emporium (ABN 74 660 550 238) (referred to as We, Us or Our) and you (You or the Customer).
(b) These Terms govern your use of our Website. However, where applicable, clauses 3 to 12 inclusive and 20 of these Terms apply to all transactions made by you with Us including in store purchases.
(c) Our Website is a retail shopping (including e-commerce) Website where you can browse, select and order goods advertised from Us. Your access to and use of the Website, including your order of goods through this Website, is subject to these Terms and the Privacy Policy.
(d) Access to the Website is permitted on a temporary and limited basis for the purpose of browsing the Website and interacting with the Website Owner. We reserve the right to withdraw or amend the Website and any Good or Services listed on the Website without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
(e) When You place an order via Our Website, you will receive an order confirmation email confirming receipt of your order (Confirmation Email). This Confirmation Email will only be an acknowledgment of your order and will not constitute acceptance of your order.
(f) A contract between Us will not be formed until We send You confirmation by email that the Goods which you ordered have been sent to you (Dispatch Email).
(g) Only those Goods listed in the Dispatch Email will be included in the contract formed between You and Us (Contract).
3 Credit Agreement
(a) A Credit Agreement means a credit agreement entered into between the Us and You for the supply or future supply of goods on credit.
(b) Where a Customer has a Credit Agreement, where provisions of the Credit Agreement are inconsistent with the provisions of these Terms, the provisions of the Credit Agreement must take precedence over the provisions of these Terms which must be read subject to the provisions of the Credit Agreement.
4 Pricing and availability
(a) Prices are as marked. For orders on our Website, the prices listed at the time you place your order are final.
(b) All prices quoted on this website are in Australian Dollars (AUD) only and any online purchases made through this website will be processed in AUD only.
(c) Due to different screen resolutions, colours depicted in marketing and sales materials may vary to that of the actual product.
(d) Delivery costs will be charged in addition to the purchase price and such additional charges are clearly displayed where applicable and included in the "Total Cost".
(e) All payments are processed through Stripe or CBA Powerboard, a secure payment gateway, only the last 4 digits of card numbers will be stored for transaction verification purposes by Us. All information passed between this site and the bank's secure payment gateway is done so via a secure connection with 128-bit encryption.
(f) We use reasonable commercial efforts to ensure that all details, descriptions and prices of the goods which appear on this Website (Goods) are accurate. However, listing errors may occur in relation to such details, descriptions, and prices (Error). If We discover an Error in relation to any Goods You have purchased, We will endeavour to correct the Error as soon as practicable.
You should contact the store on (03) 9482 6400 to check on availability of any product displayed on the Website, if you are unsure. In certain circumstances, We may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Website.
5 Payment
Once We receive your order, We carry out a standard authorisation check on the credit or debit card you provided to Us at time of checkout (Card) to ensure there are sufficient funds to fulfil the transaction. Your Card will be debited upon authorisation being received. The monies received upon the debiting of your Card must be treated as a deposit against the value of the Goods you wish to purchase. Once the Goods have been dispatched and a Contract exists after your Dispatch Email has been sent, the monies paid as a deposit must be used as consideration for the value of Goods you have purchased as listed in the Confirmation Email.
6 Delivery of Goods
6.1 Delivery
(a) All standard orders in Australia, are sent by Courier without insurance or tracking.
(b) While We do everything We can to ensure your order is delivered in a timely manner, We will not be liable for any loss or damage incurred by any person as a result of delay caused by Our carrier that We have no control over or by any event which is out of Our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to Us.
(c) Insurance is available at an extra cost on all delivery services. We will not cover any loss of Goods that are not insured.
(d) For non-delivery of Goods, please notify Us by email as soon as possible. Non-delivery of Goods must be reported to Us as soon as possible.
6.2 Click & Collect
(a) For some orders we offer a Click & Collect option from either our Clifton Hill or Geelong Warehouse.
(b) We will prepare each order for collection at Our premises by you or your agent or your courier as soon as possible after the placement and payment of the order has been made. As soon as the order is ready, you will be notified that the order is ready for collection (Collection Notice). You must collect your order within 7 days of receiving notification that the order is ready for collection.
(c) If your order is not collected within 7 days of receiving the Collection Notice, we reserve the right to charge You for the storage of uncollected goods at reasonable, commercial rates which have been notified to You at the time of ordering.
(d) If your order is not collected within 14 days of receiving the Collection Notice, we will notify You of Our intention to dispose of the goods and to recover our costs in doing so, which can occur at any time, at Our discretion, after a further 14 days.
(e) While We do everything, to ensure your order is ready in a timely manner, We will not be liable for any loss or damage incurred by any person as a result of delay caused that We have no control over or by any event which is out of Our reasonable control or foresight. In the case of extended delays, we will notify You of the delay and negotiate with You whether to proceed with the order or to cancel the order. If the order is cancelled under this clause, you are entitled to a full refund in the form of your original payment.
(f) For full details on Our Shipping, Pickups & Delivery Terms and Conditions click here.
7 Receipt of Goods
(a) Subject to clause 11, You must inspect the Goods immediately upon their arrival and if the Goods are not in accordance with the specified requirements, then You must give notice to Us within 2 days of receipt of the Goods. If You fail to give such notice, the Goods must be deemed to be in all respects in accordance with the specified requirements. No claim must be recognised unless made in writing and received by Us within 2 days after receipt of the Goods by You.
8 Cancellation
Except as allowed in clause 6.2(e), if You cancel your order, unless We are in breach of Our obligations to you, We have the right to retain 20% of your original payment to cover the proportionate expenses incurred up by us arising from your cancellation.
9 Refund policy
(a) Please choose carefully. Subject to Clause 11, we do not normally give refunds if you change your mind or if You make the wrong decision.
(b) At times, We will offer a refund for change of mind provided the product/s meet Our Change of Mind Terms & Conditions. For full details on our Change of Mind Terms & Conditions click here.
(c) We do not offer change of mind refunds for items purchased using Promotions.
10 Limitation on claims
(a) We have no liability to the extent that Our performance of the Contract is prevented by force majeure. For these purposes, "force majeure" means any occurrence or omission as a direct or indirect result of which We are prevented from or delayed in performing any of Our obligations, is beyond Our reasonable control and which could not have been prevented or mitigated by reasonable diligence or precautionary measures, including forces of nature, natural disasters, acts of terrorism, riots, revolution, civil commotion, epidemic, industrial action and action or inaction by a government agency.
(b) We have no liability to the extent that a failure of the Goods is attributable to any act or omission on your part.
(c) Our liability for failure to comply with a consumer guarantee is limited to:
(i) in the case of Goods supplied by Us, the replacement of the Goods or the supply of equivalent Goods (or the payment of the cost of the replacement or supply), or the repair of the Goods (or the payment of the cost of the repair); and
(ii) in the case of services supplied by Us, the supply of the services again or the payment of the cost to the Customer of having the services supplied again.
(d) Subject to the prior, no attempt is made to exclude or limit liability arising under the Australian Consumer Law to the extent that there is a statutory restriction on such exclusion or limitation.
(e) In all other respects, Our total liability for loss or damage of every kind, whether:
(i) arising pursuant to the Terms; or
(ii) arising in any other way out of or in relation to the supply of the Goods, their sale, delivery or the way they behave, and whether in tort or Contract or in any other cause of action, is limited to an amount equivalent to the sum paid by you to Us for the Goods.
(f) Except in relation to liability for personal injury (including sickness and death), and except as otherwise stipulated in these Terms, We do not accept liability to you in respect of any indirect or special loss or damage which may be suffered or incurred by you in respect of Goods or services supplied pursuant to these Terms.
11 Warranty & Liability
(a) We accept liability for all legal guarantees and warranties expressed or implied to the transactions under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law), or any other legislation (such as the Fair Trading Acts (or equivalent legislation) in each State and Territory) the effect of which cannot be excluded.
(b) Where We are permitted by law (and subject to clause (a)):-
(i) We do not warrant or represent the suitability of the Website or a good that may be available on the Website or in our stores for any purpose; and
(ii) We will not be liable to You for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Website, Linked Sites or the Goods.
(iii) Our liability to You for loss or damage of any kind arising out of these Terms or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether Our liability is in contract, tort (including negligence), under any statute or otherwise.
(iv) Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
(v) You are also entitled to choose a refund or replacement, but only where major failures with goods have been established. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract and obtain a refund of any unused portion.
(c) Nothing in these Terms shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) and which by law cannot be excluded, restricted or modified.
12 Your Obligations
(a) You covenant and warrant that:
(i) all information and data provided by You to us through the Website is true, accurate, complete, and up to date;
(ii) the person receiving the Goods at the delivery address is authorised by you to do so;
(iii) You have and will comply with all relevant laws relating to your use of the Website and your placement of any order to us;
(iv) if applicable, you will check the labels on the Goods before use.
(b) You must not:
(i) use the Website for any activities that breach any laws, infringe a third party's rights or are contrary to any relevant standards or codes;
(ii) use the Website in a manner or way, or post to or transmit to or via the Website any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Website;
(iii) make fraudulent or speculative enquiries, purchases or requests through the Website;
(iv) use another person's details without their permission or impersonate another person when using the Website;
(v) use the Website other than in accordance with these Terms.
(c) You acknowledge that breaching this clause would constitute a criminal offence and, if breached, We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
(d) We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to Your use of this Website or to your downloading of any material posted on it, or on any Linked Sites.
(e) You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
13 Intellectual property
(a) Where applicable, the specifications and design of the Goods, software and the content on our Website(being all intellectual property, including but not limited to, copyright, design right, trademarks or other intellectual property) remain Our property. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
(b) Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with the Us and You should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Us.
14 Indemnity
You agree to indemnify, defend and hold harmless Us, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms.
15 Title and risk
Title in the Goods does not pass to You until payment has been received. Risk of loss or damage to the Goods passes to You upon dispatch of the Goods regardless that they are shipped with a third party.
16 Invalidity
If any part of the Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms will not be affected and all other clauses remain in full force and effect. So far as possible where any clause/subclause or part of a clause/subclause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/subclause as is permitted by law.
17 Waiver
Any waiver of any provision of the Terms will be effective only if in writing and signed by Us. Without limiting the foregoing, if You breach these conditions and We take no action, We will still be entitled to use Our rights and remedies in any other situation where you breach these conditions.
18 Entire agreement
The Terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Us.
19 Governing law
These Terms are governed by the laws in force in Victoria. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
20 Terms & Conditions for Promotions
Any of our offers for promotional sales are subject to our Terms. To review our current Promotions, click here .
For any queries regarding these Terms, you should contact the store on (03) 9482 6400.
21 Custom Orders & Made To Order Products
Due to the individual specifications of each Custom piece, we unfortunately do not offer cancellations, returns or exchanges for a change of mind. Should an item be deemed faulty or damaged, we will provide a replacement, exchange or refund.
1. All items are sold on a first-come, first-served basis.
2. The total discount is calculated on a single transaction and must be paid in full at the time of purchase.
3. Rainchecks are not available unless otherwise stated.
4. To receive the 10% VIP discount, you must be a VIP customer. The discount applies to the VIP marked price. If an item doesn't have a VIP price, the discount will be applied to the RRP (Recommended Retail Price).
5. Excludes purchases from online marketplaces such as Catch, MyDeal, eBay, Amazon, Temple & Webster.
6. Ownership of all goods remains with Schots Home Emporium until fully paid for.
7. You must collect your goods within seven days of notification that they are ready. Otherwise, a storage fee of up to $100.00 per week may apply. Please provide 24 hours' notice before pickup.
8. Schots Home Emporium is not liable for any loss, cost, or damage to your purchases in the following situations: a) If you fail to collect your goods within 21 days. b) Once the goods leave our premises. c) Additional courier fees incurred due to waiting times during loading.
9. These terms and conditions do not affect your statutory rights under the Australian Consumer Law Act 2012.
10. This offer can be used in conjunction with Delivery offers.
11. Excludes Baths & 3rd Party supplied product (non-KA prefix SKU codes).
12. Valid until Sunday 8 September 2024, unless otherwise extended.
1. Valid until supplies last.
2. Valid in-store & online from 6pm Monday 12 Aug 2024 until Wednesday 3 September 2024, unless otherwise extended.
3. All items are sold on a first-come, first-served basis.
4. The total discount is calculated on a single transaction and must be paid in full at the time of purchase.
5. Rainchecks are not available unless otherwise stated.
6. 10% off baths will be applied automatically at checkout online. Non-VIP customers will receive 10% off the RRP-marked price, and VIP customers will receive 10% off the VIP-marked price. You must be a VIP to receive the extra discount.
7. Excludes purchases from online marketplaces such as Catch, MyDeal, eBay, Amazon, Temple & Webster.
8. Ownership of all goods remains with Schots Home Emporium until fully paid for.
9. Please be aware that some delivery delays are unavoidable.
10. Schots Home Emporium is not liable for any loss, cost, or damage to your purchases in the following situations: a) If you fail to collect your goods within 21 days. b) Once the goods leave our premises. c) Additional courier fees incurred due to waiting times during loading.
11. These terms and conditions do not affect your statutory rights under the Australian Consumer Law Act 2012.
1. Exclusive offer valid for 5 days from date shown.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Where another offer is running currently, you will be able to add this code at check-out to prioritise the offer online. For in-store/phone purchases, a customer service team member will apply this code for you. You will need to show/quote your unique code above
5. Applies only to orders made through schots.com.au, phone & in-store.
6. Coupon code applies to order total.
1. For Victorian metro delivery, free shipping applies to VIP customer orders after discount with a net minimum value of $2,000.00 for customers booking delivery in Schots designated Melbourne, Geelong & Mornington metropolitan postcodes.
2. Interstate (Non-Victorian) and Regional delivery is excluded from the Free Shipping offer.
3. Must be a VIP to qualify for free shipping.
4. Items that require 2 or more people to deliver may attract an excess delivery surcharge (for example iron doors, cast iron and stone baths, large tables, marble mantels, large tile and parquetry orders that do not have a forklift at the receiving end etc). These excess charges will be quoted on a case-by-case basis.
5. Free Shipping offer is only valid for one delivery per order.
6. Free Shipping is subject to Schots standards delivery conditions, delivery days per zone and lead-times.
7. Includes deliveries of Clearance Products.
8. Free shipping is to a property service and applies to ground-floor deliveries only. We retain the right to decline delivery if the site or access is hazardous, inaccessible, tight, or requiring more than 2 men.
9. All orders must be paid for in full at the time of order to qualify for free shipping.
10. Schots reserves the right to cancel the VIP Club promotion at any time without prior notice.
1. Offer valid until 31 Dec 2024 or until items sold out.
2. All Goods are sold on a first-come, first-served basis.
3. Clearance items are Non-returnable for change of mind.
4. Free Delivery is auto-applied at checkout online using code FDFIRECLAYSINKS.
5. Free delivery applies to the sale of Fireclay kitchen sinks (with SKU prefix 'KA'). If purchased with Sink, free delivery apples to Basket wastes and Sink Accessories.
6. Any other items on the sales order will not receive free delivery.
7. Delivery includes courier service only - one man delivery, ground level. No booked day or time. No call in advance of delivery.
8. All goods remain the property of Schots Home Emporium until they are fully paid for.
9. Be aware some delays are unavoidable.
10. Schots Home Emporium is not responsible for any loss, cost or damage incurred by your purchases - a) if you have not collected your goods within 14 days, b) once the goods have left the building (if you pick up), or c) an additional cost imposed by couriers as a result of having to wait to be loaded.
11. Goods delivered by our carriers must be opened and checked within 48 hours, and any damage must be immediately reported to [email protected].
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
1. Entries open at 7pm AEST on 23 July, 2024 and closes at 11:59pm AEST on 4 August, 2024. Entries sent outside of this time period will not be eligible for consideration.
2. Competition is open to residents of Australia only.
3. To be eligible, entrants must follow @schotshome, Like the dedicated competition post, tag at least 2 friends in the comments section of the dedicated competition post, share dedicated competition post to their Instagram story, tagging @schotshome.
4. For a bonus entry, users can comment what the user would put $300 towards at Schots.
5. Users can enter as many times as they like but each Bonus Comment must be unique.
6. Prize consists of 2 x $300 Schots Home Emporium credit to be used in-store or online.
7. Two winners will be chosen at random by representatives from Schots Home Emporium from all eligible entries by 12pm on 5 August, 2024.
8. Winners will be announced on Instagram Competition post and a direct message will be sent to winners by 5pm on 5 August, 2024
9. Schots Home Emporium promotion code with a credit of $300 will be sent via email by 5pm on 6 August, 2024.
10. Schots Home Emporium promotion code with a credit of $300 must be spent by 11:59pm, 6 August, 2025.
11. This promotion is in no way sponsored, endorsed, administered by, or associated with Meta.
Eligibility
1. Minimum Order Value: To qualify for free shipping, your order must include Tradco or Iver items with a total value of $50 AUD or more.
2. Eligible Products: Only Tradco (SKU Prefix: THW) and Iver (SKU Prefix: IVE) items are eligible for this free shipping offer. Other items in your order will not be eligible for free shipping and may incur additional shipping charges.
3. Order Total Calculation: The $50 minimum order value applies only to the Tradco and Iver items. The value of any non-eligible items in your order will not be counted towards the $50 minimum.
Offer Details
1. Free Shipping Method: The free shipping offer applies to standard shipping only. Expedited or express shipping options are not included in this offer and will incur additional charges.
2. Shipping Locations: This offer is available for orders shipped within Australia only. Orders shipped to international addresses are not eligible for free shipping under this offer.
3. Offer Duration: This offer is valid from 30 May 2024 until 16 June 2024, unless extended or terminated earlier at the discretion of Schots Home Emporium
Exclusions and Limitations
1. Non-Eligible Items: Any items that are not Tradco or Iver products are excluded from this free shipping offer. If your order contains non-eligible items, shipping charges will apply to those items.
2. Returns and Exchanges: If you return or exchange any part of your order that results in the total value of Tradco and Iver items falling below $50 AUD, you will no longer qualify for the free shipping offer. In such cases, the original shipping charges may be applied to your order.
3. Combining Offers: This free shipping offer cannot be combined with any other promotional offers, discounts, or coupons.
Eligibility
1. Minimum Order Value: To qualify for free shipping, your order must include Tradco or Iver items with a total value of $100 AUD or more.
2. Eligible Products: Only Castella (SKU Prefix: CAS) items are eligible for this free shipping offer. Other items in your order will not be eligible for free shipping and may incur additional shipping charges.
3. Order Total Calculation: The $100 minimum order value applies only to the Castella items. The value of any non-eligible items in your order will not be counted towards the $100 minimum.
Offer Details
1. Free Shipping Method: The free shipping offer applies to standard shipping only. Expedited or express shipping options are not included in this offer and will incur additional charges.
2. Shipping Locations: This offer is available for orders shipped within Australia only. Orders shipped to international addresses are not eligible for free shipping under this offer.
3. Offer Duration: This offer is valid from 30 May 2024 until 16 June 2024, unless extended or terminated earlier at the discretion of Schots Home Emporium
Exclusions and Limitations
1. Non-Eligible Items: Any items that are not Castella products are excluded from this free shipping offer. If your order contains non-eligible items, shipping charges will apply to those items.
2. Returns and Exchanges: If you return or exchange any part of your order that results in the total value of Castella items falling below $100 AUD, you will no longer qualify for the free shipping offer. In such cases, the original shipping charges may be applied to your order.
3. Combining Offers: This free shipping offer cannot be combined with any other promotional offers, discounts, or coupons.
1. Exclusive offer valid for 30 days from the initial send date of this email.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Cannot be used in conjunction with other discounts or offers - if another offer is running currently, you will be able to add this code at check-out to prioritise the Review Code offer online. For in-store/phone purchases, a customer service team member will apply this code for you. You will need to show/quote your unique code above.
5. Minimum spend $30.
6. Applies only to orders made through schots.com.au, phone & in-store.
7. Coupon code applies to order total.
1. Exclusive offer valid for 60 days from the initial send date of this email.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Cannot be used in conjunction with other discounts or offers - if another offer is running currently, you will be able to add this code at check-out to prioritise the Review Code offer online. For in-store/phone purchases, a customer service team member will apply this code for you. You will need to show/quote your unique code above.
5. Minimum spend $100.
6. Applies only to orders made through schots.com.au, phone & in-store.
7. Coupon code applies to order total.
Coupon Code Qualifying Orders:
1. Orders made through schots.com.au between 24 Jan 2024 - 11.59pm 7 Feb 2024 qualify for a coupon code. Only one coupon will be issued during this period per customer. Multiple transactions do not qualify for multiple coupons.
2. Cancelled & refunded qualifying orders will result in coupon code retrieval.
3. Coupon Code Voucher Tiers:
a. $100-$199.99 spend = $10 Coupon Code
b. $200-$299.99 spend = $20 Coupon Code
c. $300-$399.99 spend = $30 Coupon Code
d. $400-$499.99 spend = $40 Coupon Code
e. $500-$599.99 spend = $50 Coupon Code
f. $600-$699.99 spend = $60 Coupon Code
g. $700-$799.99 spend = $70 Coupon Code
h. $800-$899.99 spend = $80 Coupon Code
i. $900-$999.99 spend = $90 Coupon Code
j. $1000+ spend = $100 Coupon Code
4. Must be a VIP & subscribed to VIP newsletter. Unsubscribes will not receive coupon codes.
5. Coupon codes may take up to 48 hours to send to qualified spenders.
Coupon Code Terms & Conditions:
1. Exclusive online-only offer valid for 183 days (6 months) from the initial send date of your coupon code email.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Cannot be used in conjunction with other discounts or offers - if another offer is running currently, you will be able to add this code in check-out to prioritise this offer online.
5. No minimum spends - can use code on any item (product), excluding Clearance item(s). If code applies to an order of a lower value, remaining code value cannot be redeemed for cash or refundable.
6. Coupon code applies to order total, excluding Clearance products.
7. Cancelled & refunded qualifying orders will result in coupon code retrieval.
1. Valid until sold out.
2. All Goods are sold on a first-come, first-served basis.
3. Non-returnable for change of mind.
4. Total value is calculated from one transaction and must be paid for in full on the day of purchase.
5. No Rainchecks unless otherwise specified.
6. Goods not available & placed on the order must be paid in full.
7. Customers must inspect goods before purchase.
8. All goods remain the property of Schots Home Emporium until they are fully paid for.
9. Be aware some delays are unavoidable.
10. Goods must be collected within seven days of notification that the goods are ready for collection. Otherwise, a storage fee of up to $100.00 per week may apply. You must give 24 hours’ notice before pick up.
11. Schots Home Emporium is not responsible for any loss, cost or damage incurred by your purchases - a) if you have not collected your goods within 14 days, b) once the goods have left the building, or c) an additional cost imposed by couriers as a result of having to wait to be loaded.
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
13. Not to be used in conjunction with any other offer.
1. VIP discount applies storewide and online at www.schots.com.au.
2. Customers must be a registered Schots VIP customer to receive these discounts.
3. By joining our VIP Club you're opting in to receive our EDMs (Electronic Direct Mail), text messages and other promotional material. By "unsubscribing" or "opt-out" of our email or mobile marketing, you revoke access to VIP Club promotions that run from time to time through these channels.
4. Schots (prefix KA) products are sold with up to 30% off RRP as marked.
5. Legend gas fire & accessories, clearance, spare parts, delivery, services, and some 3rd Party locally supplied products (order-in items) are excluded from the VIP discount.
6. Tradco & Iver (prefix THW & IVE) products are sold with up to 15% off RRP as marked.
7. Fienza (prefix FIE) products are sold with up to 15% off RRP as marked. Excludes Washington S Trap Toilet (SKU: FIE60130W).
8. Brodware (prefix BRO) products are sold with up to 10% off RRP as marked.
9. Astra Walker (prefix ASW) products are sold with up to 10% off RRP as marked.
10. Meir (prefix MEI) products are sold with up to 20% off RRP as marked.
11. Castella (prefix CAS) products are sold with up to 15% off RRP as marked.
12. Turner Hastings (prefix TUH) products are sold with up to 10% off RRP as marked.
13. Discount is applicable to product purchases only.
14. No rainchecks.
15. Excludes Marketplace - Catch, MyDeal, eBay, Amazon & Temple & Webster - purchases.
16. All items must be paid for in full at time of purchase to receive VIP Club discounts.
17. May only be used in conjunction with other offers where this is specifically permitted in the other offer.
18. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
19. Schots reserves the right to cancel the VIP Club promotion at any time without prior notice.
20. The VIP Club is free and available to all retail customers.
1. Trade discount applies in-store, via phone, or email orders to [email protected].
2. Customers must be a registered Schots Trade customer to receive these discounts.
3. By joining our Trade Club you're opting in to receive our EDMS (Electronic Direct Mail), text messages and other promotional material.
4. Schots (prefix KA) products are sold with up to 30% off RRP.
5. 3rd Party locally supplied products (order-in items) are sold with up to a 20% off RRP.
6. Clearance, spare parts, delivery, and services are excluded from receiving any discount.
7. Discount is applicable to product purchases only.
8. No rainchecks.
9. Excludes Catch, MyDeal, eBay, Amazon & Temple & Webster purchases.
10. All items must be paid for in full at time of purchase to receive Trade discounts.
11. May only be used in conjunction with other offers where this is specifically permitted in the other offer.
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
13. Schots reserves the right to cancel the Trade discount at any time without prior notice.
14. The Trade Club is free to join but only is available to trade customers (Architects, Builders, Brick layers, Cabinet installers, Carpenters, Electricians, Engineers, Gas contractors, Interior designers, Joiners, Landscape architects, Painters, Plasterers, Plumbers, including roof plumbers, and Tilers) with an ABN in a trade relevant industry, web presence, or master builder membership.
15. Owner builders are not included in the Trade discount.
Schots Price Match Promise:
If you find an identical stocked item advertised elsewhere for a lower price, Schots will beat this price by 10%.
1. Item must be identical (colour, finish, material, size etc) and from the same distributing supplier.
2. Item must be in stock and currently available to purchase from a competitor at that price.
3. Item must not be from a Schots wholesale customer.
4. Item must be in the same condition (new products only, not samples, damaged or 2nd hand).
5. The customer must provide proof of the advertised lower price to receive the price match. This can be with a URL link to the product page on the competitor's website or a printed catalogue. Schots must be able to verify and validate the quoted price.
6. Prices will only be beaten by 10% if the above criteria are verified. Items from 3rd party suppliers are excluded from the additional 10%, but we will endeavour to beat competitor's pricing. Please see Schots team member for a quote.
7. Prices must be in AUD.
Exclusions: Excludes ordered-in (3rd party) items, items on clearance, items within liquidation sales, trade pricing, commercial quantities, wholesale pricing, member-only deals, pricing errors and delivery costs.
Note: When assessing the price match, we also consider the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location for a total price lower than the one we are offering, we will beat that total price by 5%.
All prices quoted on this website are in Australian Dollars (AUD) only and any online purchases made through this website will be processed in Australian dollars only.
Prices and product availability are subject to change without notice. If an error is made and a product is listed at an incorrect price, Schots shall maintain the right to refund or cancel orders placed at the incorrect price.
Secure online shopping:
All online credit card transactions initiated and processed through this site are processed via Stripe or CBA Powerboard, a secure payment gateway, only the last 4 digits of card numbers will be stored for transaction verification purposes by Schots.
All information passed between this site and the bank's secure payment gateway is done so via a secure connection with 128-bit encryption.
Privacy Policy:
Please see Privacy Policy, for full details on our website privacy policy
Although all care is taken to keep our site up to date all products displayed on this website are subject to availability and you should contact the store on (03) 9482 6400 to check on availability of any product displayed on the website, if you are unsure. In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site.
Interpretation
- In these conditions: (a) Company and we means Karmy Pty Ltd (ABN 73 753 247 573) trading as Schots Home Emporium which is the seller of the goods. (b) Customer and you means the person or business that purchases goods; (c) Goods means product supplied by the company to the customer; on a made to measure basis; (d) Credit agreement means a credit agreement entered into between the company and the customer for the supply or future supply of goods on credit, (e) completion due date means the date noted on the order upon which it is expected that the goods will be completed and the customer notified to collect the goods. (f) The singular includes the plural and vice versa. (g) Nothing in these conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law 2012) and which by law cannot be excluded, restricted or modified.
General
- Where a customer has a credit agreement the terms relating to that agreement are to apply to the exclusion of this document.
Terms of Sale
- Except for the application of clause 2 all goods sold by the company or services provided by the company are sold or supplied on these terms and conditions.
Payment
- For goods of a value greater than $100 a deposit of 30% will be required at the time of order. The remaining amount must be paid before the customer takes delivery of the goods. 5. For goods of a value of $100 or less the full cash price will be required at the time of order. 6. Sale items must be paid in full at time of order. 7. Goods are sold ex-store and all freight costs are to be borne by the customer. 8. We reserve the right to withhold orders from collection until cheque payments are cleared.
Property
- Property, risk and ownership in the goods passes to the customer upon payment.
Collection of orders
- Subject to clause 12 the company will prepare each order for collection at the company's premises by the customer or their agent or courier as soon as possible after the placement of the order and as soon as each order is ready for collection the company shall notify the customer. Within 7 days of receiving notification that the order is ready for collection, the customer must remove the goods from the company's premises.
- The company reserves the right to make a reasonable charge for storage of goods that are not removed from the company's premises within 7 days of notification that an order is ready for collection.
- If goods are not collected within 14 days of the date upon which you are notified that the goods are ready for delivery the company shall notify you of our intention to dispose of them to recover our costs and shall do so after a further 14 days.
- We will make every effort to have the order filled promptly but we cannot be held responsible for delays due to circumstances beyond our control. In the case of extended delays we will notify you of the delay and negotiate with you whether to proceed with the order or cancel it.
Cancellation
- Except as allowed in clause 12 if you cancel this order, unless we are in breach of contract, we have the right to retain all or part of your deposit to cover expenses incurred up to that time.
Returns
- Goods are not returnable for refund or credit unless defective (Refer to our Refund Policy in store or online here).
Credits
- Credits will expire after 12 months from date of issue.
